Job DescriptionRole Summary

NThe Front Office Executive is responsible for creating a positive first impression by providing exceptional reception and administrative support. The role requires excellent communication, a customer-centric approach, and the ability to efficiently manage front office operations while ensuring a seamless experience for clients, visitors, and employees.

NKey Responsibilities

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- Welcome and assist clients, visitors, and guests in a professional, courteous, and friendly manner.
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- Manage the reception area and maintain a professional office environment.
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- Guide visitors to meeting rooms and provide assistance as required.
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- Handle incoming telephone calls, emails, and general inquiries efficiently and professionally.
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- Provide administrative support, including photocopying, scanning, printing, documentation, and courier coordination.
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- Possess a good understanding of the company's services, products, and facilities to effectively assist clients and visitors.
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- Maintain confidentiality while handling sensitive information.
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- Ensure adherence to company policies,



safety protocols, and front office standards.
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nDesired Skills & Competencies

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- Excellent verbal and written communication skills.
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- Pleasant personality with a professional appearance and positive attitude.
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- Strong customer serviceand interpersonal skills.
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- Proficiency in MS Office (Word, Excel, Outlook, PowerPoint).
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- Ability to remain calm and professional under pressure.
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- Solid problem-solving and coordination skills.
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- Attention to detail andcommitment to delivering exceptional customer service.
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nPreferred Candidate Profile

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- Minimum 2 years of experience in Front Office, Reception, Guest Relations, Customer Service, or Hospitality.
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- Experience in corporateoffices, financial institutions, business centres, or hospitality organizations will be preferred.
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- Hospitality background is highly desirable.
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- Knowledge of financial products and services will be considered an added advantage.
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📌 Front Office Specialist (Alibag)
🏢 Hem Securities
📍 Alibag