JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.

Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Position

Overview The Front Office Executive serves as the first point of contact for visitors, clients, and employees, managing reception operations and providing administrative support to ensure smooth daily operations. This role requires excellent communication skills, professional demeanor, and the ability to handle multiple tasks efficiently in a quick-paced environment.

Key Responsibilities

Reception and Visitor Management

Greet and welcome visitors, clients, and guests in a professional and courteous manner

Manage visitor registration process, issue visitor badges, and maintain visitor logs

Direct visitors to appropriate personnel or meeting rooms

Ensure reception area is clean, organized, and professionally presented at all times

Monitor and manage access control systems

Communication Management

Answer, screen, and forward incoming phone calls professionally

Handle email inquiries and respond promptly to general information requests

Manage internal and external correspondence

Coordinate with various departments to facilitate communication flow

Maintain updated contact directories and distribution lists

Administrative Support

Schedule and coordinate meeting room bookings

Arrange catering and refreshments for meetings when required

Manage incoming and outgoing mail, couriers, and deliveries

Maintain office supplies inventory and place orders as needed

Process expense reports and maintain petty cash records

Assist with travel arrangements and accommodation bookings

Office Management

Support facility management with maintenance requests and vendor coordination

Monitor and report building access issues or security concerns

Coordinate with cleaning and maintenance staff





Assist in organizing company events and employee engagement activities

Maintain office equipment and arrange for repairs when necessary

Documentation and Reporting

Maintain accurate records of visitors, calls, and correspondence

Prepare and distribute reports as required

Update and maintain employee contact information databases

File and archive documents systematically

Required Qualifications

Education

High school diploma or equivalent required

Bachelor's degree in business administration or related field preferred

Experience

Minimum 1-2 years of experience in front office, reception, or administrative role

Experience in corporate environment preferred

Customer service experience highly desirable

Skills and Competencies

Technical Skills

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Familiarity with office equipment (printers, scanners, phone systems)

Basic knowledge of visitor management systems

Typing speed of at least 40 words per minute

Core Competencies

Excellent verbal and written communication skills

Strong interpersonal and customer service orientation

Professional appearance and demeanor

Ability to multitask and prioritize effectively

Solid organizational and time management skills

Attention to detail and accuracy

Problem-solving abilities and initiative

Discretion and ability to handle confidential information

Adaptability and flexibility

Personal Attributes

Friendly, approachable, and helpful attitude

Calm under pressure

Reliable and punctual

Team player with positive attitude

Cultural sensitivity and ability to work with diverse groups

Working Conditions

Office-based role at reception desk

Standard business hours (typically 9:00 AM - 6:00 PM, Monday to Saturday)

May require occasional flexibility for extended hours during events or peak periods

Predominantly sedentary work with some standing and light physical activity

Dress Code Requirements

Mandatory Professional Attire





2 days per week: Traditional saree (professional draping style required)

3 days per week: Business suit (formal business attire)

All attire must be qualified, well-maintained, and appropriate for a corporate front office setting. Specific dress code days will be communicated by management.

Location: On-site –Gurugram, HR

Scheduled Weekly Hours

48

If this resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process.

We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation.

Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

📌 Front Office Executive (Gurugram)
🏢 JLL
📍 Gurugram