Job Title Front Office Executive - Enquiry Admission Coordinator Job Summary We are seeking an exceptional and highly experienced Front Office Executive to serve as the first point of contact for our school The ideal candidate will be articulate persuasive and warm with proven experience in handling prospective parents and guiding them smoothly through the admission process This role requires excellent communication skills the ability to build trust and the confidence to convert enquiries into successful admissions both over the phone and in person Key Responsibilities Be the face and voice of the school creating a welcoming and professional first impression Handle all admission enquiries calls walk-ins emails WhatsApp with clarity empathy and persuasion Provide detailed information about the school s programs values curriculum and facilities in a convincing manner Guide parents step-by-step through the admission process from initial enquiry to final enrollment Maintain and update an enquiry follow-up database ensure timely responses and closure Proactively follow up with parents to ensure maximum admission conversion Collaborate with the admissions team and school leadership to align messaging and strategies Ensure front office standards are upheld clean professional and parent-friendly Support with open house sessions admission events and school tours for prospective families Qualifications Experience Graduate in any discipline Business Communication or related field preferred 5 years of proven experience in front office admissions customer relations preferably in schools or high-end service sectors such as hospitality airlines Exceptional verbal and written communication skills in English knowledge of regional languages is an advantage Demonstrated ability to convince influence and build rapport with prospective parents Strong presentation skills and a polished qualified appearance Proficiency in MS Office Google Suite and CRM ERP tools Preferred Attributes Highly persuasive with a natural ability to connect and build trust Warm approachable and empathetic personality Goal-driven with a strong track record in enquiry-to-admission conversion Ability to multitask and remain composed under pressure Passion for education and genuine enthusiasm for representing the school Compensation Attractive package commensurate with experience and performance Job Types Full-time Permanent Pay 20 000 00 - 30 000 00 per month Benefits Commuter assistance Provident Fund Work Location In person

📌 Front Office Executive – Enquiry & Admission Coordinator (Kollam)
🏢 Navdeep Public school
📍 Kollam