Job Responsibilities

- Welcome guests with a friendly attitude.

- Handle check-in and check-out procedures.

- Answer phone calls and respond to guest inquiries.

- Make room reservations and update booking records.

- Handle guest complaints professionally and coordinate with other departments.

- Process payments and prepare bills.

- Maintain guest records and daily reports.

- Coordinate with housekeeping regarding room availability. (National Career Service)

Required Skills

- Positive communication in English (Tamil/Hindi is an advantage).

- Basic computer knowledge (MS Office, hotel PMS software).

- Customer service and problem-solving skills.

- Pleasant personality and professional grooming.

- Ability to work rotating shifts, including weekends. (Indeed)

Qualification

- 10+2 or Any Degree/Diploma in Hotel Management.

- Freshers are accepted in many 3-star hotels;

experience is an added advantage. (Glassdoor)

Pay: ₹14,000.00 - ₹16,000.00 per month

Benefits

- Flexible schedule

- Food provided

Work Location: In person

📌 Front Office Associate (Madurai)
🏢 LEMONGROVE HOSPITALITY PRIVATE
📍 Madurai