Company Description Knox is a private training studio that focuses on highly customized, results-oriented fitness sessions. The community is built around founders, leaders, and innovative professionals who value inspiring positive change inside and outside the studio. The environment is high intensity and high energy, designed to push the boundaries of the fitness experience.
Knox continuously experiments with new methods and approaches to raise standards for training, service, and overall client experience. This commitment to innovation and excellence is at the core of the Knox philosophy.
Role Description The Front Desk Receptionist is a full time, on-site role based in the Delhi / NCR. This role is responsible for greeting clients, managing check-ins and appointments, and providing a welcoming and professional first point of contact at the studio. Day-to-day tasks include handling phone calls, responding to inquiries, supporting class and trainer scheduling, and maintaining accurate records and client information.
The Front Desk
Receptionist will also manage basic clerical duties such as organizing files, processing payments,
and coordinating with trainers and operations staff to ensure smooth studio operations. The role requires consistent, courteous client service and the ability to handle a fast-paced, high-energy environment.
Qualifications
Strong customer service and communication skills, with the ability to interact professionally with clients and team members.
Proficiency in receptionist duties, including greeting guests, managing appointments, and handling front desk operations.
Solid phone etiquette and comfort managing incoming calls, inquiries, and follow-ups.
Clerical skills such as data entry, record keeping, basic billing, and use of scheduling or CRM software.
Attention to detail, reliability, and the ability to multitask in a high-energy environment.
Prior front desk or hospitality experience in fitness, wellness, or customer-facing settings is an advantage.
Basic computer literacy (email, spreadsheets, scheduling tools) and willingness to learn studio systems.
Ability to work on-site in the Greater Delhi Area, including peak hours, mornings, evenings, and weekends as needed.
📌 Front Desk Receptionist (Delhi)
🏢 KNOX
📍 Delhi