The Technical Lead is responsible for leading the technical delivery of observability and monitoring initiatives within customer transformation programs. The role combines hands-on engineering expertise with technical leadership, ensuring successful onboarding, migration, implementation, and operation of applications on the Splunk platform.
Key Responsibilities:
1.
Technical Delivery
Leadership:
- Lead a team of engineers delivering observability solutions across multiple applications and migration waves.
- Own technical delivery quality, risks, and timeline for assigned workstreams.
- Coordinate implementation activities between customer teams, vendors, and internal delivery teams.
- Provide technical coaching, onboarding, and mentoring for engineers.
2. Customer & Vendor Engagement:
- Communicate directly with customer engineering teams, architects, and external vendors.
- Lead technical workshops, implementation meetings, troubleshooting sessions, and migration reviews.
- Act as the primary technical escalation point during delivery.
3. Hands-on Technical Activities:
- Support application onboarding and migration to Splunk.
- Configure and optimize:
- Dashboards
- Alerts
- Monitoring rules
- Data pipelines
- Perform:
- Log analysis
- Performance analysis
- Root cause investigation
- Data validation
- Install and troubleshoot:
- Splunk agents
- OpenTelemetry Collectors
- Instrumentation libraries
- Review application instrumentation and source code where required.
- Support complex migration and integration activities.
4. Planning & Estimation:
- Contribute to technical assessments, implementation planning, and effort estimation.
- Identify risks, dependencies, and technical constraints.
- Support proposal development and customer technical reviews.
Experience & Qualifications:
- 7 years of IT experience.
- 3 years leading engineering or implementation teams.
- Experience with Splunk, OpenTelemetry, observability platforms, or enterprise monitoring solutions.
- Experience working in customer-facing delivery environments.
- Solid troubleshooting and stakeholder communication skills.
- Professional English communication skills.
📌 FPT Software - Splunk Technical Lead - Observability & Monitoring (India)
🏢 FPT India
📍 India
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