Job Title: Fircosoft Application Specialist / Engineer.

Experience: 5 Years.

Location: Hyderabad.

Employment Type: Full-Time.

About the Role:

We are seeking a skilled Fircosoft Application Specialist / Engineer to support, configure, and optimize the Fircosoft Suite, with a primary focus on Firco Continuity, for enterprise sanctions screening and financial crime compliance.

This role is responsible for ensuring the stability, performance, and regulatory compliance of mission-critical payment screening applications that process high-volume financial transactions.

The ideal candidate will have hands-on experience with Firco Continuity, payment systems (SWIFT, ACH, Wire), messaging technologies, databases, Linux, and production support within banking or financial services environments.

You will collaborate closely with AML, Compliance, Infrastructure, Cloud, and Vendor teams to ensure seamless operations and regulatory adherence.

Key Responsibilities:

Application Support &

- Production Operations:
- Provide end-to-end Level 2 and Level 3 production support for Fircosoft applications in a 24x7 enterprise environment.
- Monitor application availability, stability, and performance to ensure uninterrupted business operations.
- Troubleshoot production incidents and perform root cause analysis for application and infrastructure issues.
- Coordinate with Level 1 support teams and escalate complex issues to Fircosoft/LexisNexis (Level 4) when required.
- Support disaster recovery, failover testing, and business continuity initiatives.

Sanctions Screening &

- Payment Processing:
- Support sanctions screening of financial transactions, including:
- SWIFT MT/MX Messages.
- Wire Transfers.
- ACH Transactions.
- Ensure timely processing of payment messages against sanctions and watch lists.
- Monitor alert generation and assist business users in managing screening workflows.
- Support investigation and resolution of flagged transactions while maintaining compliance with regulatory requirements.
- Ensure application availability for high-volume transaction processing.

Fircosoft Configuration &

- Administration:
- Configure and maintain Fircosoft components, including:

1.

Screening

Rules.

2.

Filtering

Parameters.

3.

Sanctions

Lists.

4.

Watch

Lists.

- Perform rule tuning to reduce false positives while maintaining regulatory compliance.
- Manage list updates and rule deployments using:

1.

Firco

Utilities.

- Live Services.
- Conduct impact analysis and testing before production deployments.

Monitoring &

- Performance Optimization:




- Perform daily health checks on Fircosoft applications and supporting infrastructure.
- Monitor:
- CPU and Memory Utilization.

2.

Application

Performance.

3.

Message

Queues.

4.

Error

Queues.

5.

Failed

Transactions.

- Identify performance bottlenecks and recommend optimization strategies.
- Execute scheduled maintenance, restarts, and operational housekeeping activities.

Incident, Change &

- Release Management:
- Manage incidents, service requests, and problem tickets using ITSM tools.
- Participate in incident management, RCA documentation, and preventive action planning.
- Support application deployments, upgrades, patches, and configuration changes.
- Perform production readiness validation and post-deployment verification.
- Ensure all changes follow enterprise change management processes.

Messaging &

- Integration Support:
- Support enterprise messaging platforms including:
- IBM MQ.
- Kafka.
- Monitor message queues and troubleshoot messaging failures.
- Ensure reliable communication between payment applications and Fircosoft systems.
- Support integration with enterprise banking applications.

Database &

- Platform Support:
- Work with Oracle and SQL databases for troubleshooting and performance analysis.
- Execute SQL queries for data validation and operational support.
- Support Linux-based application environments and perform scripting for operational tasks.
- Assist infrastructure teams with server maintenance and platform upgrades.

Cloud &

- Infrastructure Support:
- Support Fircosoft deployments hosted on AWS or Azure environments.
- Collaborate with cloud engineering teams to maintain secure and scalable infrastructure.
- Monitor cloud-hosted applications using enterprise monitoring tools such as Datadog.
- Ensure infrastructure complies with enterprise security and operational standards.

Compliance &

- Regulatory Support:
- Ensure Fircosoft applications comply with:
- AML Regulations.
- OFAC Requirements.

3.

Sanctions

Compliance.

4.

Financial Crime Prevention

Standards.

- Support internal and external audits.
- Maintain documentation for regulatory reviews and compliance reporting.




- Partner with AML and Compliance teams to implement regulatory changes.

Collaboration &

- Stakeholder Management:
- Collaborate with:
- AML Teams.

2.

Compliance

Teams.

3.

Payment

Operations.

4.

Infrastructure

Teams.

5.

Cloud

Engineers.

6.

Database

Administrators.

7.

Security

Teams.

- Fircosoft/LexisNexis Vendor Support.
- Participate in Agile ceremonies and production support reviews.
- Provide technical guidance and documentation for operational procedures.

Required Qualifications:

Experience:

- 5 years of experience supporting enterprise banking applications, financial crime systems, or payment processing platforms.
- Hands-on experience providing production support in mission-critical environments.

Technical Skills:

Fircosoft:

- Strong hands-on experience with:

1.

Firco

Continuity (Mandatory).

2.

Fircosoft

Suite.

3.

Firco

Trust (Preferred).

- Firco WLM (Preferred).

Payment Systems:

- Experience supporting:
- SWIFT MT Messages.
- SWIFT MX Messages.
- Wire Transfers.
- ACH Processing.

5.

Financial Transaction

Screening.

Messaging Technologies:

- Hands-on experience with:
- IBM MQ.

2.

Apache

Kafka.

3.

Enterprise Messaging

Systems.

Database Technologies:

- Experience with:

1.

Oracle

Database.

- SQL.

3.

Query

Development.

4.

Database

Troubleshooting.

Operating Systems:

- Experience supporting:
- Linux.
- Unix.

3.

Linux Shell

Scripting.

Cloud Platforms:

- Working knowledge of:
- AWS.

2.

Microsoft

Azure.

Monitoring Tools:

- Experience using:
- Datadog.

2.

Enterprise Monitoring

Solutions.

3.

Application Performance

Monitoring (APM).

ITSM Tools:

- Experience working with:

1.

Incident

Management.

2.

Change

Management.

3.

Problem

Management.

4.

Service Request

Management.

Preferred Qualifications:

- Experience in Banking, Financial Services, or FinTech organizations.
- Knowledge of:
- AML (Anti-Money Laundering).
- OFAC Screening.

3.

Sanctions

Compliance.

4.

Financial Crime

Prevention.

- Familiarity with DevOps and CI/CD deployment processes.
- Experience supporting high-availability enterprise applications.
- Exposure to cloud-native deployments and containerized environments.

Soft Skills:

- Robust analytical and troubleshooting abilities.
- Excellent communication and stakeholder management skills.
- Ability to work in a fast-paced production support environment.
- Strong attention to detail and commitment to regulatory compliance.
- Ability to work independently and collaboratively across global teams.

📌 Fircosoft Application Specialist/Engineer (India)
🏢 IntraEdge
📍 India