Apollo Tyres Ltd is an international tyre manufacturer and the leading tyre brand in India. The company has multiple manufacturing units in India and a unit each in The Netherlands and Hungary. The company markets its products under its two global brands – Apollo and Vredestein, and its products are available in over 100 countries through a vast network of branded, exclusive and multi-product outlets.
Job Title: Field Technical Service Executive
Location: Sankari
Reports to (Position): RFTS
Department/Function: Field Technical Service
Major Responsibilities
- Claim and complaint management
- Product feedback to R&D; and Sales
- Demand Generation Activities
- Training – of internal and external staff
- Market Intelligence – current practices by the competition,
latest trends in customer service and customer experience
- Implementation of Marketing and Service Initiatives
- Sales support – support sales team in timely customer complain resolution, sales generation through customer activities etc
Skills
- Awareness of Sales Processes and Systems
- Knowledge of market assessment/ demand estimation techniques
- Knowledge of mechanisms for brand building, marketing communication and promotional activities
- Product Knowledge
Relevant Experience
4-6 years
Education Qualification(s)
B.Tech
📌 Field Technical Service Executive (India)
🏢 Apollo Tyres
📍 India
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