- Conduct regular field audits and ensure timely error feedback closure.
- Support fraud investigations and recommend process improvements.
- Identify recent contact information of customers during audits.
- Deliver peer coaching and assist field teams with compliance and quality.
Job Requirements:
- 2–4 years of experience in field quality audits and compliance.
- Strong analytical and investigative abilities.
- Willingness to take ownership and adapt to changing requirements.
- Team-oriented with good communication and coaching skills.
📌 Field Quality Assurance Analyst (Varanasi)
🏢 home credit
📍 Varanasi
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