31 Jul
|
Lu0026T Technology Services
|
Chennai
31 Jul
Lu0026T Technology Services
Chennai
We're Hiring | FEA Tool Support Engineer | LTTS Years of Exp - 5 to 10 Yrs Location: Chennai
Do you have experience supporting engineering simulation tools and helping users resolve technical issues? Join L&T; Technology Services (LTTS) and be part of a team driving productive simulation tool support and user success. ? Role: FEA Tool Support Engineer
Key Responsibilities: ✅ Provide first-line support for FEA/CFD and simulation tool users (Ansys preferred)
✅ Troubleshoot licensing, job failures, access issues, and user requests
✅ Escalate complex issues to vendors or second-line support teams
✅ Create and maintain FAQs, knowledge base articles, and troubleshooting guides
✅ Support process standardization across simulation platforms
✅ Ensure effective ticket handling, tracking, and resolution
✅ Communicate clearly with users and provide best practices guidance Required Skills:? FEA/CFD Tool Support (Ansys preferred)
? Incident & Service Request Management
? Troubleshooting and Root Cause Analysis
? Knowledge Base & Documentation Creation
? User Support and Stakeholder Communication
? Ticketing Tools & Process Management
? Interested candidates can share their updated resume with relevant experience.
[email protected]
📌 FEA Tool Support Engineer (Chennai)
🏢 Lu0026T Technology Services
📍 Chennai