Airforce/Navy/Military (Preferably from Defence background)

Position: Facility Head (Administration & Operations)

Function: Administration

Experience: 10 - 15 Years

Role Overview: we are seeking a highly organized, proactive, and process-driven Facility Head to take complete ownership of our corporate offices and project locations primarily our Head-Office cum Design Studio at Kadubeesanahalli, Office at Dommasandra and the project-site locations around Sarjapur area. This role is critical to transforming our current administration portfolio into a seamless, high-functioning operations department. The ideal candidate will be an expert multi-tasker capable of dividing attention equally across multiple sites, including our Head Office, Dommasandra office, and various project locations.

The select will be responsible for standardizing operations, eliminating recurring complaints, managing assets, and building robust SOPs (Standard Operating Procedures) to ensure that no issue—big or small—falls through the cracks.

Key Responsibilities

- Process Creation & Standard Operating Procedures (SOPs)
- Establish Frameworks: Design, implement, and enforce structured admin and facility processes across all locations to ensure consistency and accountability.
- Ticketing & Resolution: Create a streamlined system for employees to report facility issues, ensuring explicit SLAs (Service Level Agreements) for resolution.
- Audits & Checklists: Introduce daily, weekly, and monthly inspection checklists for ground staff to proactively catch issues before they escalate.
- Multi-Site Facility & Office Management • Equal Oversight: Maintain a strict schedule of virtual and physical walkthroughs across the Head Office, Dommasandra branch, and project sites.
- Daily Operations: Ensure peak operational standards for all core office areas, including: Workspaces & Conference Rooms: Tech readiness, cleanliness, and functional furniture.



o Restrooms & Cafeteria: High hygiene standards, pest control, and efficient cafeteria vendor management. o Reception & Front Desk: Professional, welcoming, and efficient visitor/courier management.
- Consumables Management: Oversee the uninterrupted supply of office essentials, including water bottle management, pantry supplies, and stationery.
- On-Ground Staff & Vendor Management • Team Leadership: Directly manage and mentor on-ground admin staff, housekeepers, security personnel, and technicians, fostering a culture of responsiveness.
- Vendor Relations: Oversee external vendors (AMC providers, facility partners, caterers).
- Negotiate contracts, evaluate performance, and hold them accountable to agreed deliverables.
- Asset & Project Site Administration • Asset Lifecycle: Maintain an up-to-date registry of all physical assets (IT hardware infrastructure excluded, but facility infrastructure included like HVAC, UPS, furniture, etc.).
- Project Site Support: Ensure project locations receive the same administrative rigor as corporate offices, setting up temporary or mobile facility solutions as required. Required Profile & Qualifications

• Experience: 8–12 years of robust experience in Facility Management and Administration, with at least 3 years in a leadership/head role managing multi-location setups.

- Education: Bachelor's degree in business administration, Hospitality Management, or a related field (Facility Management certifications are a major plus).
- Proven Track Record: Demonstrated success in turning around underperforming admin departments and implementing structured processes from scratch.

What We Offer • A leadership role with the autonomy to build and shape the company's administrative framework and ensure administration aspects at all locations and site-offices are adhered to. • A dynamic work environment where you can be creative within your area of expertise to bring in the best suited model

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