Job Summary The Document Processing Specialist is responsible for creating and performing self-quality review on documents to ensure an error-free product consistent with firm standards.

The Document Processing

Specialist will work primarily in ServiceNow. Job Duties

· Prepares and updates financial statements, correspondence, proposals, memos, manuals, and various other documents based on information.

Review, proofread, and edit documents for accuracy and completeness · Ensure documents follow established BDO formats, templates, and style guides · Creates, manages and records digital documents and status by using provided software and tools

· Collaborate with different teams to gather the information needed to create or update documents

Edits the documents to ensure accuracy, quality and consistency of deliverable(s) by following written and oral instructions to ensure uniformity with BDO standard format and/or Client format.

· Meets internal deadlines to match the internal client expectations for timely delivery of service and ensures data is collected and processed in a timely manner

· Collaborates proactively with internal clients and team members to gather the necessary information, documents, and data required to complete assigned tasks and ensure timely delivery.

Assists with training team members on all relevant software, resources, and processes

Assists in development and maintenance of team shared workspaces, housing all training and written process documentation, key contacts, links and common responses

Proficient in navigating My Support Center dashboard and functionality





· Identifies and contributes to ongoing initiatives aimed at improving service, quality, and efficiency.

Comply with all Firm policies, standards, and client procedures

Willing to work in flex shift (9:00 PM IST to 6:00 AM IST) during peak periods for 4 months in a year as per business requirement.

Other duties as assigned or required Qualifications, Knowledge, Skills and Abilities

Education

B.Com / B.A/ MBA Experience:

Minimum of one (1) year of relevant experience preferred.

Experience in a professional services firm, preferred License/Certifications:

N/A Software

Intermediate proficiency in Microsoft Word, Excel, PowerPoint and Adobe Acrobat Pro, preferred

· Experience with ServiceNow or scheduling software program, preferred Language:

Mastery in English Other Knowledge, Skills & Abilities:

Solid verbal and written communication skills including proficiency in editing and utilization of current grammar and written style practices Able to successfully multi-task while working independently, within a group environment and/or other professionals

Effective planning and strong organizational skills

Able to work with a high degree of accuracy and thrive in a high volume fast-paced work environment

Must be able to maintain confidentiality when interacting with all levels of the organization

Capable of adapting communication style to successfully convey messaging and objective to diverse audiences in a skilled manner

Able to meet project deadlines with a focus on details

Able to work effectively in a team-oriented environment

📌 Experienced Associate DQC (Document Quality Center) (Ahmedabad)
🏢 BDO Rise
📍 Ahmedabad