Job Summary Introduction

At NIIT, we’re transforming the way the world learns, for the better. That’s why the world’s best run learning functions across 30 countries trust us with their learning and talent. Since 1981, we have helped leading companies transform their learning ecosystems while increasing the business value of learning. Our comprehensive, high impact managed learning solutions weave together the best of learning theory, technology, operations, and services to enable a thriving workforce.

Link for our website: About NIIT MTS NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Job overview NIIT is looking for “EXECUTIVE CLIENT SERVICES” for a global client project. Acts as the single point of contact for client stakeholders within a defined region or program. Responsible for coordinating and scheduling training programs, events, and workshops,



including all logistical support, while managing multiple tasks in a fast-paced workplace.

Roles and responsibilities Understand complex programs and customize solutions based on stakeholder needs

Act as the primary point of contact for training-related queries

Client Coordination

Coordinate training delivery, logistics, and learner compliance tracking

Build strong stakeholder relationships and provide regular updates

Identify and resolve operational and service issues

Manage tasks efficiently with a structured, detail-oriented approach

Support teams by collecting, analysing, and reporting learner data

Ensure effective communication with senior stakeholders

Escalate risks, issues, or complaints when required

Deliver customer-focused support via email, chat, or phone Educational Qualification Bachelor's degree required

Experience 3 to 4 years experience

📌 EXECUTIVE CLIENT SERVICES (Gurugram)
🏢 Niit
📍 Gurugram