Executive - Business Development (Gurugram)

Executive - Business Development (Gurugram)

31 Jul
|
Dhl
|
Gurugram

31 Jul

Dhl

Gurugram

Job Title Business Development Executive Function Commercial - Sales Reporting To Manager - Business Development Location GGN About Blue Dart Express India Blue Dart Express India a leader in the logistics and express delivery sector is part of the DHL Group We provide reliable time-sensitive delivery solutions to over 37 000 locations across the country Our robust domestic network and unmatched infrastructure position Blue Dart as a critical player in India s logistics industry We take pride in innovation service excellence and building a high-performance workforce that drives sustainable business growth Position Overview The Business Development Executive Senior Business Development Executive is responsible for driving revenue growth within the assigned Area by effectively managing the sales process for all products including Domestic Priority DP International Retail Cargo and E-Retail The role will also focus on revenue enhancement through channel partners such as Regional Service Providers RSPs Consolidators Franchise Collection Centers FCCs and One-Stop Centers OSCs The incumbent will play a crucial role in customer acquisition relationship management and adherence to company sales policies Job Purpose This role will focus on managing the end-to-end sales cycle ensuring customer satisfaction and driving sustained business development It requires a highly motivated and target-driven individual with a strong understanding of the logistics and courier industry Key Responsibilities Sales Revenue Growth Monitor and drive Area revenue performance to achieve targeted sales growth and profitability Evaluate the profitability of key accounts and take corrective measures to achieve profit targets Track product-wise yields regularly and develop action plans to meet set targets Manage the end-to-end sales process for the Area ensuring revenue growth for all products Sales Operations Compliance Ensure adherence to Standard Operating Procedures SOPs among sales teams and channel partners Implement sales and marketing strategies to enhance market share and profitability Follow up and ensure closure of product-specific sales leads received from telemarketing or other departments Negotiate rates and service offerings with customers within set approval limits Maintain and update prospect details in the Saffire system on a daily basis Address and resolve customer service issues in coordination with internal and external stakeholders Provide insights to the Branch Sales Head regarding modifications to existing product offerings to enhance revenue and profitability Collection Remittance Ensure achievement of collection targets within the set remittance cycle and Days Sales Outstanding DSO benchmarks People Management Guide and support the sales team to ensure high performance and goal alignment Ensure optimal staffing levels within the Area sales team Qualifications Education Graduate degree in Business Administration Sales Marketing or a related field An MBA or Postgraduate degree in Sales Marketing is preferred Experience 1-4 years of experience in sales business development or key account management in the logistics courier supply chain or e-commerce industry Experience in B2B sales managing channel partners and driving revenue growth is an added advantage Technical Skills Experience Core Technical Skills Strong understanding of sales processes revenue management and market expansion strategies Experience in logistics courier services or supply chain management Proficiency in using sales tracking tools like Saffire and Avature Knowledge of data analytics and business intelligence tools for tracking sales trends and performance Behavioural Competencies Result-Oriented Strong drive to achieve sales targets and revenue growth Customer-Centric Ability to develop and maintain strong customer relationships Analytical Thinking Proactive approach to market analysis and business development Negotiation Influence Strong persuasion skills to drive sales and revenue enhancement Key Performance Indicators KPIs S No Key Result Areas KRAs Key Performance Indicators KPIs 1 Growth in Area Revenues achievement of product-wise a Achievement of yield targets Yield per piece for all products 2 Drive Market Growth increase in revenues from key industry segments e g Automotive Life Sciences etc and key accounts 3 Enhance Revenues via Channel Partners Revenue targets achieved 4 Ensure Timely Collections Achievement of Logic Remittance targets Reduction in outstanding receivables e g 60-day 90-day 150-day buckets 5 Drive Sales Capability Productivity and Process Adherence Achievement of Sales KPIs and compliance with SOPs 6 Current Product Development Successful implementation of new products in the Area 7 Foster a Performance-Driven Culture Timely adherence to Performance Management System guidelines 8 Drive Employee Morale and Engagement Employee retention and engagement metrics

📌 Executive - Business Development (Gurugram)
🏢 Dhl
📍 Gurugram

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