Excel & Voice Process Hirings (Alibag)

Excel & Voice Process Hirings (Alibag)

31 Jul
|
WNS
|
Alibag

31 Jul

WNS

Alibag

Job DescriptionAdvance Planning & Scheduling – Operations Planning Associate

NLocation: Mumbai

NShift: Rotational

NJob Purpose:

NTo ensure day-ahead operational readiness by constructing and adjusting airport rosters, managing staffing exceptions, and coordinating coverage through real-time workforce actions and operational calling to support uninterrupted airport operations.

NKey Accountabilities:

N

n
- Support day-aheadroster construction (D-12) ensuring full operational coverage.
N
- Assist in assigning relief staff based on skills, availability, and regulatory rules.
N
- Support overtime, reduced overtime, and undertime tracking with proper documentation.
N
- Monitor sick call notifications and support backfill actions within defined timelines.
N
- Prepare mid-day and end-of-shift staffing and exception reports.
N
- Ensure adherence to defined workflows, compliance standards, and audit requirements.
N




- Maintain accurate records in Staff Admin, Excel, and related planning tools.
N

nSkills & Knowledge:

N

n
- Graduate / Undergraduate with solid MS Excel skills.
N
- High attention to detail and ability to work in time-sensitive environments.
N
- Comfortable with outbound and inbound operational calling in a time-sensitive environment.
N
- Clear spoken English with ability to communicate confidently and professionally on calls.
N
- Ability to follow defined workflows, compliance, and data security standards.
N
- Prior exposure to workforce planning, scheduling, or airline operations preferred.
N

nTo apply for this job kindly register on below mentioned link:

Nhttps://smrtr.Io/xfc86

📌 Excel & Voice Process Hirings (Alibag)
🏢 WNS
📍 Alibag

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