Treasure AI

トレジャーAIの社員は情熱的で、データドリブン、そして顧客第一主義です。私たちは、自ら行動を起こし、ニーズを先読みし、主体的に問題解決に取り組むドライバーの集まりです。私たちの行動は、誠実さ、信頼性、オープンさ、そして謙虚さという価値観を体現しています。

Your Role

Lead end-to-end delivery of customer engagements from scoping through execution and renewal. Serve as the primary contact for client stakeholders while managing cross-functional teams to ensure on-time, in-scope delivery aligned to business outcomes.

Key Responsibilities

Client &

- Delivery Management

- Primary point of contact for assigned engagements across business and technical stakeholders

- Lead project governance including steering committees, status reviews, and executive readouts

- Translate client objectives into clear engagement plans with measurable success criteria

- Manage client expectations, scope boundaries, and change requests; escalate and resolve conflicts

Project Execution &

- Governance

- Own engagement plan including scope, timelines, milestones, dependencies, and resources

- Coordinate cross-functional teams (Solution Architects, Data Engineers, Product, Support)

- Implement delivery governance: RAID logs, status reports, change control, communication plans

- Ensure quality project artifacts: charters, SOWs, status decks, runbooks, handover documentation

Commercial &

- Value Delivery

- Own services SOW: scope, assumptions, deliverables, acceptance criteria

- Identify upsell/cross-sell opportunities with Sales and Customer Success

- Define and track value metrics: adoption, performance, time-to-value, business impact





- Drive user adoption and change management with client sponsors

Risk &

- Quality Management

- Maintain consolidated view of project health: schedule, scope, budget, risks, satisfaction

- Anticipate and mitigate delivery risks; manage dependencies across teams

- Enforce best-practice methodologies (agile/hybrid delivery, SDLC, data &
- AI standards)

Required Qualifications

- Bachelor's degree in Business, Engineering, Computer Science, or related field

- 7 years in consulting, professional services, or project management with enterprise customers

- Proven track record leading complex, multi-stakeholder implementations (SaaS, data/analytics, AI/ML, MarTech/CDP)

- Solid stakeholder management with clear, confident communication skills

- Expertise in project management: planning, estimation, risk management, governance

- Experience owning SOWs, budgets, and profitability for services engagements

- Excellent presentation skills; ability to translate technical topics into business language

- Experience in global, cross-functional environments across time zones

PREFERRED QUALIFICATIONS

- Experience with CDPs, marketing technology, data platforms, or AI/ML implementations

- Professional certifications: PMP, PRINCE2, Scrum Master, SAFe

- Background in data & analytics, cloud platforms (AWS/Azure/GCP), or enterprise SaaS

- Experience collaborating with partners/SIs in shared delivery models Working Policy

KEY COMPETENCIES

- Client-centric mindset focused on outcomes and long-term relationships

- Structured problem-solving; comfortable with ambiguity

- Ownership and accountability for results

- Strong influencing and negotiation skills

- Operational rigor in planning, reporting, and financial tracking

📌 Engagement Manager (Bengaluru)
🏢 Treasure AI
📍 Bengaluru