- Support Stakeholder Engagements: Facilitate effective communication and collaboration with stakeholders, ensuring an exceptional customer experience and adherence to best practices.
- Document Business Processes: Understand and document business processes within a global enterprise application environment.
- Effective Communication: Communicate and interact with colleagues coherently, aligning with the organisations values.
- Team Collaboration: Collaborate effectively across teams, ensuring transparent and concise communication.
- Data Analysis: Perform data analysis to identify trends and insights that can inform business decisions and drive priorities.
- Integration Support: Assist in the integration of various enterprise applications, ensuring seamless data flow and system interoperability.
- Continuous Improvement: Contribute to continuous improvement initiatives by identifying areas for process optimisation and efficiency.
Requirements:
- Proficient in stakeholder management with a strong emphasis on exceeding customer expectations. Familiar with customer relationship management systems.
- Capable of building and maintaining relationships across a diverse network of stakeholders.
- Exhibits a highly motivated and proactive approach to completing tasks.
- Possesses strong interpersonal, verbal, written, and presentation skills.
- Familiar with gathering and documenting business requirements from stakeholders for data platform, business intelligence, integration, and automation requests.
- Background in business analysis with a focus on delivering business intelligence solutions.
- Experienced in working with database servers like Oracle and SQL Server.
- Good understanding of business intelligence concepts, including data warehouses, data platforms, reports, and dashboards.
- Basic knowledge of Microsoft Azure data and AI artifacts, such as Azure Synapse, Azure SQL Server, Azure Analysis Services, Power BI, and Azure Data Lake, is a plus.
- Holds a bachelors degree in computer science, computer engineering, finance, or equivalent education and experience. Equivalent experience may be considered in place of a degree.