Job Title: Entry-Level Associate – EHR Ancillary Applications

Experience: 2 years

Location: Pan India (Remote)

Key Responsibilities

Ancillary Application Support

· Support day-to-day operational and project-based activities for ancillary clinical applications integrated with Epic or Oracle Cerner EHR platforms (e.g., lab, imaging, pharmacy, perioperative, cardiology, or specialty clinical systems) under senior team guidance

· Assist with application build, configuration, and maintenance, including system parameters, workflows, order integrations, interfaces, and user settings

· Participate in workflow analysis to understand how ancillary systems support clinical and operational processes and how they integrate with the core EHR

Testing, Issue Resolution, and Optimization

· Support application testing activities, including unit, integrated, and regression testing, using established test scripts and validation procedures

· Assist with troubleshooting application issues, interface errors, workflow gaps, and end-user reported concerns; escalate issues appropriately

· Support go-live, upgrade, and post-go-live stabilization activities, including issue tracking and resolution support

Collaboration and Documentation

· Collaborate with cross-functional teams including EHR analysts, interface teams, technical infrastructure, reporting, and clinical stakeholders

· Interface with third-party vendors and EHR platform representatives (e.g., Epic, Oracle Cerner, or ancillary system vendors) during troubleshooting or enhancement activities

· Create and maintain application documentation such as build specifications, workflow diagrams, test scripts, and status reports

· Participate in team and client meetings to communicate progress, risks, and upcoming milestones





Compliance and Security

· Follow established data security, regulatory, and protected health information (PHI) standards when supporting clinical systems

Required Skills and Qualifications

· Bachelor's degree in Information Technology, Computer Science, Health Informatics, Clinical Informatics, or a related field, or equivalent practical experience

· 2 years of experience in healthcare IT, enterprise IT, clinical systems support, or technical support roles

· Foundational understanding of IT concepts such as applications, databases, interfaces, networking, or system workflows

· Strong written and verbal communication skills

· Ability to work effectively in a team-based, fast-paced project environment

· Working knowledge of Microsoft Office tools (Excel, PowerPoint, Visio, SharePoint)

Preferred Qualifications

· Exposure to Epic, Oracle Cerner, or other EHR platforms, or to ancillary clinical applications that integrate with EHRs

· Internship or academic experience supporting healthcare systems, clinical workflows, or health IT projects

· Familiarity with healthcare integration concepts (e.g., HL7, interfaces, interoperability)

· Awareness of IT service management or delivery methodologies (Agile, ITIL, Lean, or similar)

· Interest in pursuing EHR or ancillary application vendor training or certifications

Core Competencies

· Strong curiosity and willingness to learn healthcare technology and clinical systems

· Attention to detail and commitment to accurate system build and documentation

· Ability to prioritize tasks, meet deadlines, and manage multiple workstreams

· Collaborative mindset with the ability to work across technical and non-technical teams

· Skilled integrity and accountability when working with sensitive healthcare data

📌 EHR Ancillary (Tiruchirappalli)
🏢 Volto Consulting
📍 Tiruchirappalli