Company Description Informa is a leading academic publishing business intelligence knowledge and events business creating unique content and connectivity for customers worldwide It is listed on the London Stock Exchange and is a member of the FTSE 100 Taylor Francis is one of the world s largest publishers of high-quality peer-reviewed scholarly journals books e-books and reference works We empower learners thinkers and doers with trusted knowledge that advances research and enriches lives We bring together diverse people ideas and opinions to validate and publish the experts theories and truths that matter And we ve been doing this in an unbroken arc since 1798 Our purpose is to foster human progress through knowledge We strongly believe that this requires us to encourage and examine different ideas and voices so that any work that meets our exacting levels of quality deserves to be included in our publications This requires open minds the opportunity for robust debate and the courage to defend perspectives that stand up to scrutiny even if they conflict with our personal beliefs or values Because that s the only way to find the best obtainable version of the truth and ultimately foster human progress If you agree then we d love to hear from you Working within our Editorial Operations department you will oversee editorial administrative workflows across multiple academic disciplines developing expertise in manuscript coordination and journal management This role offers significant professional development opportunities within the dynamic academic publishing sector Key Responsibilities Research Excellence Technical Operations Sustain oversight of all submissions for editorial quality and ethical compliance managing specialised and complex queries Contribute to the development and implementation of Editorial Ethical policies serving as a subject matter expert for policy interpretation across our journal portfolio Support critical manuscript decision-making processes reject revision accept particularly for ethically complex submissions open data policy compliance or those requiring specialized assessment Implement and monitor process improvements to accelerate manuscript flow and meet growth targets Monitor service delivery metrics for accuracy and turnaround time performance and identify process optimization opportunities whilst providing clear feedback to supplier management Manage end to end workflows ensuring timely high-quality article publication with seamless coordination between adjoining teams publishing production product tech Train and develop Desk Editors other administrative front line internal external team members whilst strictly maintaining publishing standards adhering to T F Editorial Policy Stakeholder Engagement Serve as escalation point for publishing teams partners and authors resolving complex queries Cultivate professional relationships with global academic communities Provide expert guidance to authors editors and reviewers worldwide Collaborate with international partners to maintain service excellence external commercial partners supplier management production product editorial systems support Coordinate effectively with Editorial Publishing teams within Researcher Services Qualifications Education Language Degree in STEM or Humanities Social Sciences field Postgraduates PhDs preferred Editorial publishing experience with understanding of Open Access journal workflows Strong data analysis skills using Excel with ability to create compelling visual reports Project management capabilities with interest in process improvement methodologies Skilled Attributes Exceptional attention to detail and communication skills Ability to remain calm under pressure while managing multiple priorities Strategic approach to problem-solving with data-driven decision-making skills Strong understanding of academic publishing business dynamics Additional Information We believe that great things happen when people connect face-to-face That s why we work in-person with each other or with customers and partners three days a week or more When you re not spending time together in one of our offices or other workplaces - like at conference - you get the flexibility and support to work from home or remotely The successful candidate will be able to utilise our balanced working model We ask that candidates live within a commutable distance of our Delhi Bengaluru office to ensure that as a balanced worker they can make it to our office location to collaborate as required There is an expectation for a minimum of 3 days per week in-person time Applications are shortlisted on a rolling basis and we will be interviewing alongside advertising We therefore encourage you to apply at the earliest opportunity Work life balance At Taylor Francis we care about our colleagues promoting work-life balance wellbeing and flexible working You will be joining a thriving business working alongside an exceptional group of people We believe that the skills and experience you bring to Taylor Francis are invaluable We want you to have the opportunity to develop your abilities and to innovate and develop in areas which you are passionate about Training And Professional Development We re passionate about ensuring you have all the tools and resources at your fingertips to reach your short and long-term career goals We ll support you in your journey by working together on your own bespoke Taylor Francis Development Plan ensuring you have the resources tools support and coaching that will get you where you want to be Interview process Once you have submitted your application we may get in touch with you for an initial screening conversation or ask you to complete a short video interview to enable us to better understand your skills experience and motivation Following this you will be invited to attend a competency-based interview either virtually or in person Typically we d then finish the interview process with a final 2nd stage interview before extending an offer to the successful applicant We want all our candidates to shine in our recruitment process Please let us know if there is anything we can do to ensure you are able to show us your best self This could include having the application form in a different format more time for questions or anything else - please ask us we are happy to be flexible Please contact Being you at Taylor and Francis Here at Taylor Francis we know that many times the perfect candidate doesn t exist and that people can feel discouraged about applying for a job if they don t fit all the requirements We encourage you to apply if you re excited about working for us and have some of the skills or experience we re looking for We believe in the notion that many skills and experiences are transferrable and you could be just what we need Taylor Francis is proud to be an Equal Opportunity Employer We strongly believe in the value of diversity of people and thought We strive to foster a supportive and inclusive environment where our colleagues can learn develop and succeed all while feeling comfortable with being their true self We embrace all walks of life regardless of race color ancestry national origin religion or religious creed mental or physical disability medical condition genetic information sex including pregnancy childbirth and related medical conditions sexual orientation gender identity gender expression age marital status veteran status citizenship or any other protected characteristic under local law If you have a disability or face another barrier and would like to request an adjustment to assist your participation in the hiring process and or in the advertised position please contact Your request will be reviewed and considered in the strictest confidence We genuinely care about our colleagues promoting work-life balance wellbeing and flexible working We believe that the skills and experience you bring to Taylor Francis are invaluable We want you to have the opportunity to develop your abilities and to innovate and develop in areas which you are passionate about To find out more about our business and the great career opportunities please go to our Careers Site Or better yet check out our LinkedIn Life Page highlighting our accomplishments employees and company culture It s also a good way of meeting our recruitment team who will be happy to advise you on your journey here at T F