Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive advantages and career development opportunities.

Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities Define and drive the AI/ML strategy and roadmap aligned to business and healthcare priorities

Oversee end-to-end AI/ML solution delivery, ensuring scalability, reliability, and impact

Lead adoption of advanced AI capabilities including NLP, deep learning, predictive analytics, and GenAI

Ensure delivery excellence across programs with focus on quality, timelines, and outcomes

Build, lead, and mentor high-performing AI/ML teams

Establish clear roles, responsibilities, and performance expectations

Foster a culture of innovation, continuous learning, and engineering excellence

Drive talent strategy, including hiring, onboarding, and retention

Act as a trusted advisor to stakeholders and clients

Collaborate with cross-functional leaders to align priorities and execution

Manage client relationships and value realization

Present strategic insights and program updates to executive audiences

Lead AI initiatives using healthcare data (EHR, claims, clinical text) to drive transformation

Ensure adherence to healthcare regulations, data privacy, and compliance standards (HIPAA)

Establish engineering best practices, MLOps, governance, and KPI tracking to ensure performance and compliance

Comply with the terms and conditions of the employment contract,



company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications Bachelor's or Master's degree in Computer Science, AI/ML, Data Science, Engineering, or related field (Master's preferred)

10+ years of overall experience, with significant experience in AI/ML engineering and solution delivery

Healthcare Domain Experience

Demonstrated experience working with healthcare data and systems (EHR, claims, clinical data)

Solid understanding of

Knowledge of healthcare compliance and data privacy frameworks (HIPAA)

Healthcare workflows and industry use cases

Interoperability standards (HL7, FHIR - good to have)

Proven track record of leading teams and delivering large-scale AI/ML programs

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes.

We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

📌 Director AI/ML Engineering (Bengaluru)
🏢 Optum India
📍 Bengaluru