Role Summary:

The Digital Merchandising & Marketplace Specialist is responsible for managing digital merchandising activities across the website, mobile app, and marketplace platforms. The role ensures accurate product listings, effective campaign execution, and an optimised online shopping experience while supporting business growth. Working closely with cross-functional teams and key stakeholders, the Specialist maintains merchandising quality, manages marketplace operations, and drives operational excellence through efficient execution and continuous process improvement.

Key Responsibilities:

- Manage end-to-end digital merchandising activities across website, mobile app, and marketplace platforms.
- Execute and maintain promotional campaigns, including Gift with Purchase (GWP), brand campaigns, and other marketing initiatives.
- Configure and manage homepage assets, landing pages, promotional collections, category pages, banners, and other merchandising content across App and Web platforms.
- Create, enrich, and maintain product listings, ensuring catalog accuracy, completeness, and adherence to merchandising standards.
- Manage marketplace operations across platforms such as Shopify, Shopee, Lazada, TikTok and other eCommerce marketplaces, ensuring timely content and campaign execution.
- Update product attributes, expiry information, pricing, promotional content, and category assignments to maintain
- data accuracy and compliance.
- Support weekly, monthly, and seasonal campaigns, flash deals, hot deals, and business-specific promotional activities.
- Collaborate with Category Management, Marketing, Design, Product, and Operations teams to deliver business requirements.
- Build and maintain strong relationships with internal stakeholders and external clients, acting as the primary point of contact.
- Manage client accounts by understanding business priorities, providing regular updates,



and ensuring timely delivery of agreed service levels.
- Experience in implementing AI-driven solutions to automate workflows, improve efficiency, and support data-driven decision-making.
- Prepare and present operational reports, campaign performance updates, SLA/KPI dashboards, and business reviews for stakeholders.
- Monitor merchandising quality by performing regular audits to ensure banners, links, promotions, product placements, and landing pages are accurate and error-free.
- Participate in weekly business review meetings, stakeholder discussions, and campaign planning sessions to align on priorities and upcoming initiatives.
- Handle ad hoc merchandising requests and business-critical activities while maintaining high levels of accuracy and responsiveness.
- Ensure all merchandising activities comply with brand guidelines, marketplace standards, and internal quality processes.

Preferred Skills & Experience

- 6-8 years of experience in Digital Merchandising, eCommerce Operations, or Marketplace Management.
- Hands-on experience with platforms such as Shopify, Shopee, Lazada, Magento, similar eCommerce solutions.
- Strong understanding of online merchandising, catalog management, promotional campaign execution, and digital storefront management.
- Proven experience in client/account management and stakeholder engagement.
- Strong reporting skills with proficiency in Microsoft Excel and any reporting tools is an added advantage.
- Excellent communication, planning, and project coordination skills with the ability to manage multiple priorities in a rapid-paced environment.
- Have a proven track record of using AI applications for their daily tasks

What We Offer

- Opportunity to work with a dynamic and growing team.
- Hands-on experience in a fast-paced e-commerce environment.
- Career growth opportunities with mentorship and upskilling.
- A collaborative and innovation-driven work culture.

📌 Digital Merchandising Specialist (Bengaluru)
🏢 Squared Circle E-Com
📍 Bengaluru