URGENT OPENING

Company: ATC Global Logistics Pvt Ltd

Location: Mumbai (Lower Parel)

Position: Deputy Manager - Foreign Agent Coordination

Working Days: Mon - Sat

Time: 10:00 to 6:30

Company Website: https://www.atc.co.in/

Note: Candidates who have relevant experience only apply also candidates from Mumbai only apply.

Profile Summary

- To develop and maintain strong relationships with overseas agents, ensure seamless coordination for import and export shipments, obtain competitive freight rates, resolve operational issues, and support business growth through an effective global agent network.
- Key Responsibilities:
- Coordinate with overseas agents for import and export shipments.
- Obtain freight rates, routing options, and transit schedules from foreign agents.
- Handle RFQs and prepare competitive quotations in coordination with the sales team.

- Ensure timely exchange of shipping instructions, documents, and shipment updates.
- Resolve shipment-related operational issues with overseas agents.
- Monitor shipment milestones and ensure smooth execution from origin to destination.

- Follow up with agents for freight invoices, debit/credit notes, and payment-related matters.
- Develop and maintain a reliable network of overseas partners.
- Negotiate freight rates and service terms to improve profitability.





- Coordinate with internal departments including Sales, Operations, Documentation, and Accounts.
- Maintain agent performance records and periodically review service quality.
- Identify new overseas partners and business opportunities.

- Ensure compliance with company SOPs and international shipping regulations.
- Prepare MIS reports on agent performance, shipment status, and business generated.
- Key Performance Indicators (KPIs):

- Response time to agent enquiries.
- Quote turnaround time.
- Shipment execution without delays.
- Cost savings through rate negotiations.
- Agent satisfaction and relationship management.

- Revenue/business generated through overseas agents.
- Resolution time for operational issues.

Skills Required: Strong knowledge of Ocean & Air Freight (Import & Export).

Good communication and negotiation skills.

Knowledge of Incoterms, shipping documentation, and freight pricing.

Ability to build long-term international relationships.

Proficiency in MS Excel, Outlook, and freight forwarding software.

Excellent coordination and problem-solving skills.

Experience in handling overseas agents and global freight coordination preferred.

Thanks & Regards

Sonali Gupta

HR Recruiter.

(phone hidden)

[email protected]

📌 Deputy Manager - Foreign Agent Coordinator (Mumbai)
🏢 ATC Global Logistics
📍 Mumbai