Responsibilities & Key Deliverables Resolving Customer complaints, failed part analysis, ICA/PCA identification, Verification & Implementation.

Preparing consolidated action plan for customer complaints ( field / user plant) and analyze the trend for improvements.

Management of Z stages & ensuring adherence of assembly processes to deliver defect free product.

Pro-actively identify process gaps, concerns and executing corrective measures along with CFT.

Global demerit audit – for ongoing models & current projects. Maintain test bed & run the engines as per SOP.

Conducting Product / Process audits & reports circulation to all stake holders as per control plan.

Conduct QCRT and ensure closure of concerns.

Establish and sustain Quality Management System as per ISO 9001:2015 / IATF 16949 standard.

Preferred

Industries

AutomobileEducation Qualification





Bachelor of Engineering; Bachelor of Engineering in Mechanical; Bachelor of Engineering in AutomobileGeneral Experience

7 to 10 years (minimum) In Automobile industrySystem Generated Core Skills

Customer SatisfactionProject ManagementProject Planning & ExecutionRisk AnalysisProduct Knowledge -Vehicle SystemForecastingQuality Assurance (QA)AuditingCorrective and Preventive Action (CAPA)Dynamic Control Plan (DCP)Quality ControlQuality ReviewCompliance ManagementQuality ComplianceQuality Management System (QMS)MIS ReportingMonitoring SST ParametersConformity of Production (CoP)Financial AcumenProcess Knowledge - Millipore (Cleaning)Failure Mode and Effects Analysis (FMEA)Structured Problem Solving

📌 Deputy Manager - CQA (Mumbai)
🏢 Mahindra u0026 Mahindra
📍 Mumbai