Job DescriptionWe are looking for a proactive and detail-oriented Database Manager with solid expertise in Salesforce CRM to join our team at Empor Marcom.
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- 3+ years of experience in CRM operations
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- Strong hands-on experience with Salesforce CRM
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- Good understanding of Salesforce Trailblazer
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- Experience managing B2Bdatabases and CRM processes
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- Strong stakeholder management and cross-functional coordination skills
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- Prior exposure to events, media, or marketing industry is preferred
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nKey Responsibilities:
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- Manage and optimize Salesforce CRM operations and workflows.
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- Handle B2B database management, segmentation, cleansing, and enrichment activities.
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- Collaborate with internal stakeholders including sales, marketing, operations,
and leadership teams to support business objectives.
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- Act as a point of contact for CRM-related coordination and stakeholder communication.
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- Utilize Salesforce Trailblazer for continuous learning and implementation of CRM best practices.
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- Generate reports, dashboards, and actionable insights for business teams.
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- Ensure CRM data accuracy, consistency, and process compliance.
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- Support event and marketing campaigns through CRM execution and tracking.
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- Coordinate with cross-functional teams for lead management and campaign effectiveness.
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- Coordinate/collaborate with salesforce partners for CRM enhancement.
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