POSITION: Retail Customer Support Associate ABOUT THE ROLE Join Teleperformance, a global leader in customer experience management, and represent a premium consumer electronics and technology brand. The role involves interacting with customers, resolving queries, providing product and service support, and delivering a world-class customer experience KEY RESPONSIBILITIE S:Handle customer interactions through designated support channel s.Resolve customer concerns efficiently while maintaining service quality standard s.Deliver exceptional customer experience and brand representatio n.Meet productivity, quality, and performance metric s.Maintain accurate records of customer interaction s.

COMPENSATION & REWA RDSAnnual CTC: n4.3 LPA • Monthly CTC: n36, 000Approximate Monthly In-Hand: n32, 000Performance Linked Incentive (PLI): n1,700 per month upon target achievement (eligible from the 3rd mont h).Additional incentives over and above salary and PLI for exceptional performan ce.



WORK SCHED ULE:5 Days Working Per Week9-Hour Rotational Shifts (Including 1 Hour Br eak)Effective Working Hours: 8 Hours Per DayRotational Weekly Offs ELIGIBI LITYUndergraduate & Graduate Candid atesFreshers and Experienced Candidates Wel comeMinimum Age: 18 Years • Candidates pursuing regular/full time courses are not eligi ble. LEAVE PO LICY:No planned leaves allowed during the first 3 months of employ ment.

ADDITIONAL BEN EFITS:Night Shift Cab Facility for female employees (9:00 PM – 6:0 0 AM).Structured training and develo pment.Career growth opportunities with a global organiz ation.Dynamic and professional work enviro nment. WHY TELEPERFO RMANCE?Global Brand Reco gnitionExcellent Career Prog ressionAttractive Incentive St ructureOpportunity to Support a Premium Technolog y BrandLearning, Development & Internal Growth Opport unities Contact Details:HR Anahita- 99 7190800 8Email- anahita.ajmani@teleperformance dibs.com

📌 Customer Support Specialist (Sahibzada Ajit Singh Nagar)
🏢 TP
📍 Sahibzada Ajit Singh Nagar