Job DescriptionJob Opportunity International Chat Process For Noida Location
NGraduate Freshers can apply also
NIf interested share your resume at
[email protected]
NJob Summar
nyWe are looking for enthusiastic and customer-focused individuals to join our Non-Voice Chat Support team. The role involves assisting customers through live chat by resolving their queries, providing accurate information, and ensuring a positive customer experience. Fresh graduates and experienced undergraduates are welcome to apply
N.Key Responsibilitie
ns
N Handle customer queries vialive chat in a professional and timely manne
Nr.Provide accurate information and effective solutions to customer concern
Ns.Resolve customer issueswhile maintaining high service quality standard
Ns.Escalate complex cases to the appropriate team when require
Nd.Maintain accurate records of customer interaction
Ns.Meet individual and team productivity, quality,
and customer satisfaction target
Ns.Follow company policies, processes, and compliance guideline
Ns.Eligibility Criter
nia
N Educati
non:
N Graduates Freshers are elig
NibleUndergraduates with aminimum of 6 months of experience in International Customer Support/BPO/Chat Pro
NcessExcellent written English communication ski
Nlls.Basic computer knowledge and good typing sp
Need.Ability to multitask and work in a fast-paced environm
Nent.Strong problem-solving and customer service ski
Nlls.Willingness to work in rotational shifts, including weekends and holid
Nays.
n Salary & Ben
Nefits
n Attractive salary based on qualifications and exper
Nience.Growth opportunities opportun
Nities.Pick & drop facility (as per company po
Nlicy).Friendly and inclusive work enviro nment.
📌 Customer Support Specialist For International Chat Process (Faridabad)
🏢 TELUS Digital
📍 Faridabad