Customer Support Specialist For International Chat Process (Faridabad)

Customer Support Specialist For International Chat Process (Faridabad)

31 Jul
|
TELUS Digital
|
Faridabad

31 Jul

TELUS Digital

Faridabad

Job DescriptionJob Opportunity International Chat Process For Noida Location

NGraduate Freshers can apply also

NIf interested share your resume at [email protected]

NJob Summar

nyWe are looking for enthusiastic and customer-focused individuals to join our Non-Voice Chat Support team. The role involves assisting customers through live chat by resolving their queries, providing accurate information, and ensuring a positive customer experience. Fresh graduates and experienced undergraduates are welcome to apply

N.Key Responsibilitie

ns

N Handle customer queries vialive chat in a professional and timely manne

Nr.Provide accurate information and effective solutions to customer concern

Ns.Resolve customer issueswhile maintaining high service quality standard

Ns.Escalate complex cases to the appropriate team when require

Nd.Maintain accurate records of customer interaction

Ns.Meet individual and team productivity, quality,



and customer satisfaction target

Ns.Follow company policies, processes, and compliance guideline

Ns.Eligibility Criter

nia

N Educati

non:

N Graduates Freshers are elig

NibleUndergraduates with aminimum of 6 months of experience in International Customer Support/BPO/Chat Pro

NcessExcellent written English communication ski

Nlls.Basic computer knowledge and good typing sp

Need.Ability to multitask and work in a fast-paced environm

Nent.Strong problem-solving and customer service ski

Nlls.Willingness to work in rotational shifts, including weekends and holid

Nays.

n Salary & Ben

Nefits

n Attractive salary based on qualifications and exper

Nience.Growth opportunities opportun

Nities.Pick & drop facility (as per company po

Nlicy).Friendly and inclusive work enviro nment.

📌 Customer Support Specialist For International Chat Process (Faridabad)
🏢 TELUS Digital
📍 Faridabad

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