Job Opportunity International Chat Process For Noida Location Graduate Freshers can apply also If interested share your resume at [email protected] Job Summar yWe are looking for enthusiastic and customer-focused individuals to join our Non-Voice Chat Support team. The role involves assisting customers through live chat by resolving their queries, providing accurate information, and ensuring a positive customer experience. Fresh graduates and experienced undergraduates are welcome to apply .Key Responsibilitie s Handle customer queries via live chat in a professional and timely manne r.Provide accurate information and effective solutions to customer concern s.Resolve customer issues while maintaining high service quality standard s.Escalate complex cases to the appropriate team when require d.Maintain accurate records of customer interaction s.Meet individual and team productivity, quality,
and customer satisfaction target s.Follow company policies, processes, and compliance guideline s.Eligibility Criter ia Educati on: Graduates Freshers are elig ibleUndergraduates with a minimum of 6 months of experience in International Customer Support/BPO/Chat Pro cessExcellent written English communication ski lls.Basic computer knowledge and good typing sp eed.Ability to multitask and work in a quick-paced environm ent.Strong problem-solving and customer service ski lls.Willingness to work in rotational shifts, including weekends and holid ays.
Salary & Ben efits Attractive salary based on qualifications and exper ience.Career growth opportun ities.Pick & drop facility (as per company po licy).Friendly and inclusive work enviro nment.
📌 Customer Support Specialist For International Chat Process (Sector 27)
🏢 TELUS Digital
📍 Sector 27
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