Job DescriptionCustomer Support Internship

NLocation: Noida, Sector 65 (Work from Office)

NType: Full-time WFO

NExperience: Freshers Only

NStipend: Upto 15K

NImmediate Joiners Preferred

NAbout Ishkaara

nIshkaara is one of India's fastest-growing accessories brands — bold, trend-driven, and loved by

NGen Z & Millennials. Fromstatement jewellery to everyday pieces, our collections are designed to

Nmake an impression. As wecontinue to grow rapidly across digital platforms, we're looking for a

Ndedicated Customer Support Executive to ensure a smooth and positive experien for our customers.

NAbout the Role

nWeare looking for a friendly, responsible, and customer-focused Customer Support Internship who can

Nhandle customer queries efficiently and maintain a positive brand experience. You will be the first

Npoint of contact for customers and help resolve their concerns related to orders, products, and

Nservices.

nKey Responsibilities

N- Handle customer queriesvia calls, WhatsApp, social media, and email.





N- Assist customers with order status, product details, returns, exchanges, and refunds.

N- Resolve customer complaints in a skilled and timely manner.

N- Coordinate with the operations and warehouse teams for order-related issues.

N- Maintain records of customer interactions and follow up when required.

N- Ensure a positive and helpful experience for every customer interaction.

NRequired Skills & Qualifications

N- Good communication skills in Hindi & English.

N- Basic knowledge of customer handling and problem-solving.

N- Ability to remain calm and polite while handling customer concerns.

N- Basic computer skills and familiarity with WhatsApp, email, and Excel.

N- Responsible, patient, and customer-oriented mindset.

N- Ability to work from office and manage daily support tasks.

NHow to Apply

nSendyour CV to [email protected]

NSubject: Customer Support Intern – Your Name

📌 Customer Support Intern (Faridabad)
🏢 Ishkaara
📍 Faridabad