Customer Support (Bengaluru)

Customer Support (Bengaluru)

31 Jul
|
Naukri e-Hire
|
Bengaluru

31 Jul

Naukri e-Hire

Bengaluru

Roles and Responsibilities :

- Handle customer inquiries and resolve issues via phone calls, emails, or chats in a timely and qualified manner.

- Provide accurate information to customers regarding products/services offered by the company.

- Escalate complex issues to senior team members when necessary to ensure prompt resolution.

- Maintain records of all interactions with customers using CRM software.

Job Requirements :

- Fluency in English (written & spoken) with basic knowledge of Hindi language skills.

- 0-1 year experience in BPO/call center environment preferred but not mandatory for fresher candidates.

- Excellent communication skills with ability to work under pressure during peak hours.

📌 Customer Support (Bengaluru)
🏢 Naukri e-Hire
📍 Bengaluru

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