Customer Support - International Chat process (Bengaluru)

Customer Support - International Chat process (Bengaluru)

31 Jul
|
Yatinder Kumar (Proprietor Of Workforce Management Consultancy)
|
Bengaluru

31 Jul

Yatinder Kumar (Proprietor Of Workforce Management Consultancy)

Bengaluru

Hiring For Fresher for Customer Support (International Chat Support) Contractual role for Bangalore location

- Location : Bangalore
- Job Profile : Customer Support - International Chat (Retail & Telecom Process)
- Salary : Up to 2.5 LPA 5K retention bonus per month
- Working Days : 5 days a week with 2 rotational off (Both ways cab available)
- Shift : 5PM - 2AM (US Shift)
- Qualification : Undergraduate | Graduate | Diploma with valuable communication

Interview Round : MCAT > Ops > HR

Key Responsibilities -

- Resolve Queries : Answer customer questions accurately and quickly via live web or app chat.
- Multitask : Manage multiple concurrent chat windows while keeping response times low.
- Record Data : Log customer details and interaction summaries accurately in CRM software.




- Escalate Issues: Pass complex technical or billing problems to senior teams when needed.
- Meet Targets: Maintain high customer satisfaction scores (CSAT) and productivity standards.

For further information, please contact us for a prompt response. Call OR WhatsApp- Ganesh - (phone hidden)

Please forward this message to your friends and colleagues who are seeking employment opportunities.

Regards,

Ganesh SIngh

Workforce Management Consultancy

Call OR WhatsApp - (phone hidden)

Spotlight

- Office cab/shuttle, Performance bonus

📌 Customer Support - International Chat process (Bengaluru)
🏢 Yatinder Kumar (Proprietor Of Workforce Management Consultancy)
📍 Bengaluru

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