Customer Support Internship Location: Noida, Sector 65 (Work from Office) Type: Full-time WFO Experience: Freshers Only Stipend: Upto 15K Immediate Joiners Preferred About Ishkaara Ishkaara is one of India's fastest-growing accessories brands — bold, trend-driven, and loved by Gen Z & Millennials. From statement jewellery to everyday pieces, our collections are designed to make an impression. As we continue to grow rapidly across digital platforms, we're looking for a dedicated Customer Support Executive to ensure a smooth and positive experien for our customers.
About the Role We are looking for a friendly, responsible, and customer-focused Customer Support Internship who can handle customer queries efficiently and maintain a positive brand experience. You will be the first point of contact for customers and help resolve their concerns related to orders, products, and services.
Key Responsibilities • Handle customer queries via calls, WhatsApp, social media, and email.
- Assist customers with order status,
product details, returns, exchanges, and refunds.
- Resolve customer complaints in a qualified and timely manner.
- Coordinate with the operations and warehouse teams for order-related issues.
- Maintain records of customer interactions and follow up when required.
- Ensure a positive and helpful experience for every customer interaction.
Required Skills &
Qualifications • Good communication skills in Hindi & English.
- Basic knowledge of customer handling and problem-solving.
- Ability to remain calm and polite while handling customer concerns.
- Basic computer skills and familiarity with WhatsApp, email, and Excel.
- Responsible, patient, and customer-oriented mindset.
- Ability to work from office and manage daily support tasks.
How to Apply Send your CV to
[email protected] Subject: Customer Support Intern – Your Name
📌 Customer Support Intern (Sector 27)
🏢 Ishkaara
📍 Sector 27