Customer Support Executive - Voice (Kolkata)

Customer Support Executive - Voice (Kolkata)

31 Jul
|
TP
|
Kolkata

31 Jul

TP

Kolkata

Roles and Responsibility

- Handle customer inquiries and resolve issues professionally.

- Provide excellent customer service and ensure satisfaction.

- Collaborate with internal teams to achieve business objectives.

- Analyze customer feedback and suggest improvements.

- Develop and maintain robust relationships with customers.

- Identify and escalate complex issues to senior management.

Job Requirements

- Minimum 1 year of experience in a related field, preferably in CRM/ IT Enabled Services/BPO.

- Strong communication and problem-solving skills.

- Ability to work in a fast-paced environment and meet deadlines.

- Proficient in using computer applications and software.

- Excellent interpersonal and teamwork skills.

- Adaptability to changing situations and priorities.

- Company name: TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED.

📌 Customer Support Executive - Voice (Kolkata)
🏢 TP
📍 Kolkata

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