- Customer Service Executives are required to answer incoming calls from callers for various reasons- answer inquiries, resolve complaints, requests and provide information.
- Identifying and assessing customers needs to achieve satisfaction.
- The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interaction.
Preferred candidate profile
- Excellent English & Very Good in Hindi - Both languages must
- Minimum Graduation is required
- Must be an immediate joiner
- Freshers can also apply with positive communication
📌 Customer Support Executive - Voice Process (Secunderabad)
🏢 KFIN TECHNOLOGIES
📍 Secunderabad
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