31 Jul
|
Verificient Solution-Pune -Viman Nagar
|
Pimpri-Chinchwad
31 Jul
Verificient Solution-Pune -Viman Nagar
Pimpri-Chinchwad
Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery.
Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support.
Maintaining a pleasant working workplace for your team.
Job Types: Full-time, Fresher
Pay: ₹28,000.00 - ₹33,000.00 per month
Work Location: In person
📌 Customer support executive (Pimpri-Chinchwad)
🏢 Verificient Solution-Pune -Viman Nagar
📍 Pimpri-Chinchwad