Position : Customer Support Executive (Immediate Joiner)

Experience : 1 to 2 yrs

Location : Delhi

Salary : 18k to 22k Responsibilities: · Resolving customer issues and concerns efficiently, ensuring high customer satisfaction. · Maintaining a deep understanding of our products, services and policies to address customer concerns effectively. · Responding to customer inquiries accurately and on time, through various channels, including phone, email and chat.

· Address customer feedback and concerns with empathy and professionalism.

· Collaborate with cross-functional teams to ensure timely resolution of issues.

· Handle a high volume of customer contacts while maintaining quality service.

· Keep accurate records of customer interactions using our customer support software.

Required Skills and Qualifications: Bachelor’s degree in Business,



Communication or a related field. 1-2 years of experience in a customer support or related role, showcasing your ability to handle customer inquiries and resolve issues effectively. Strong communication and interpersonal skills to interact with customers in a qualified and empathetic manner. Effective problem-solving abilities to address customer concerns and find suitable solutions quickly.

Ability to work effectively in a team and cross-functional environment.

Experience with Customer Relationship Management (CRM) software for streamlined customer interactions. ? Apply now at [email protected] or reach at (phone hidden)

📌 Customer Support Executive (New Delhi)
🏢 Trishoolin House
📍 New Delhi