31 Jul
|
Bluvin Solutions Private
|
Mumbai
31 Jul
Bluvin Solutions Private
Mumbai
– Customer Support Executive (Australian Voice Process)
Job Title: Customer Support Executive – Australian Voice Process
Location: Malad, Mumbai (Paradigm)
Employment Type: Full-Time
Joining: Immediate Joiners
About the Role
We are looking for enthusiastic and customer-focused professionals to join our Australian Voice Process team. The ideal candidate should have prior international voice process experience, excellent communication skills, and a sales-oriented mindset to deliver exceptional customer service.
Key Responsibilities
Handle inbound and outbound customer calls for the Australian market.
Resolve customer queries efficiently while maintaining high service standards.
Identify customer needs and recommend suitable solutions.
Achieve individual sales and performance targets.
Maintain accurate records of customer interactions.
Ensure compliance with company policies and quality standards.
Provide a positive customer experience through professional communication.
Eligibility Criteria
Minimum 6 months of International Voice Process experience (Mandatory).
Sales experience is mandatory.
Excellent verbal communication and interpersonal skills.
Ability to work in rotational shifts aligned with the Australian time zone.
Immediate joiners will be preferred.
Salary & Advantages
24+ Months Experience
CTC: ₹6.5 LPA
In-Hand: ₹42,700/month
During Training: ₹45,408/month
Post Training (Including Variable Pay): ₹48,117/month
18–23 Months Experience
CTC: Up to ₹6 LPA
In-Hand: ₹39,400/month + PMS up to ₹9,000
During Training: ₹41,900/month
Post Training (Including Variable Pay): ₹44,400/month
12–17 Months Experience
CTC: Up to ₹5.2 LPA
In-Hand: ₹34,120/month
During Training: ₹36,287/month
Post Training (Including Variable Pay): ₹38,453/month
6–11 Months Experience
CTC: Up to ₹4.5 LPA
In-Hand: ₹30,160/month
During Training: ₹31,660/month
Post Training (Including Variable Pay): ₹33,160/month
Why Join Us?
Attractive salary with performance incentives.
Opportunity to work with an Australian international process.
Career growth and learning opportunities.
Professional and cooperative work environment.
Immediate onboarding for eligible candidates.
📌 Customer support executive - International voice process (Mumbai)
🏢 Bluvin Solutions Private
📍 Mumbai