(JD)Position: Branch Operations Executive (Gandhinagar) Company: Along Home Health Care Location: Gandhinagar, Gujarat Department: Operations / Customer Support / Recruitment Employment Type: Full-Time About the RoleAlong Home Health Care is expanding its operations in Gandhinagar. As this is a recent startup branch, we are looking for a proactive and responsible team member who can handle multiple operational responsibilities, support customers, coordinate caregivers, and assist with day-to-day branch operations. The ideal candidate should be flexible, willing to learn, and ready to work both from the office and in the field whenever required.

Key ResponsibilitiesLead ManagementHandle incoming leads and inquiries from phone, WhatsApp, and other sources. Follow up with potential clients and convert leads into service bookings. Maintain lead records and update them regularly.

Customer

SupportCommunicate with patients and family members professionally. Understand customer requirements and provide suitable home healthcare service solutions. Resolve basic customer queries and coordinate with the operations team. Caregiver / Nursing Staff Recruitment & CoordinationSearch and recruit caretakers and nursing staff as per service requirements. Coordinate interviews, document collection, and onboarding. Maintain staff availability records and communicate duty assignments.

Branch





OperationsManage day-to-day office operations and administrative tasks. Coordinate with the Ahmedabad head office for service execution and reporting. Maintain service records, attendance, and operational documentation. Support billing, reporting, and other branch-related operational activities.

Field

Support (When Required)Visit client locations, hospitals, or referral partners if needed. Coordinate staff deployment and service verification. Support marketing or operational activities in the field.

Required

SkillsGood communication skills in Gujarati and Hindi (English is a plus). Basic computer knowledge (MS Excel, Google Sheets, WhatsApp, Email). Ability to handle multiple tasks independently. Problem-solving attitude and willingness to work in a startup environment. Local travel readiness within Gandhinagar and nearby areas.

Preferred

QualificationGraduate in any discipline. 1–3 years of experience in customer support, operations, recruitment, healthcare, or a similar role. Freshers with strong communication and learning ability may also apply.

What We

OfferOpportunity to grow with a startup branch. Multi-department learning and career development. Supportive work environment. Performance-based growth opportunities.

To Apply: Email: [email protected] Contact: (phone hidden)

📌 Customer Support Executive (Gandhinagar)
🏢 Along Home Health Care
📍 Gandhinagar