Company Description ANI Living Spaces Private Limited, founded in 2019, offers modern, fully furnished apartments that provide a curated living experience for short- and long-term stays. The company blends the comfort of home with hotel-like services, catering to business travelers, individuals relocating, and guests on leisure trips. With over 240 premium properties and more than 10,000 guests served, ANI Living Spaces focuses on a guest-first approach to ensure satisfaction and loyalty.

The team emphasizes elegant interiors, fully equipped spaces, and 24/7 support to create seamless and exceptional stays. Applicants can join a growing organization committed to comfort, innovation, and service excellence.

Role Description The Customer Support Executive is a full time, in office role based in Bengaluru. This role involves responding to guest inquiries via phone, email, and online platforms, providing prompt and accurate information about properties, bookings, and services.

The Customer Support

Executive will handle reservation-related issues, coordinate with operations and housekeeping teams, and ensure timely resolution of guest concerns. Daily tasks include managing support tickets, maintaining detailed records of interactions, following up to confirm guest satisfaction, and escalating technical or complex issues when needed.



The role also includes gathering feedback, identifying recurring issues, and suggesting improvements to enhance the guest experience.

Qualifications Candidates should possess strong Customer Support and Customer Service skills focused on resolving guest issues effectively.

Candidates should possess skills in Online Support, including handling chats, emails, and support portals with professionalism.

Candidates should possess experience in Technical Support related to booking systems, property management tools, or other service platforms.

Candidates should possess capabilities in driving Customer Satisfaction through empathy, clear communication, and follow-through.

Strong verbal and written communication skills in English; additional local languages are an advantage.

Ability to work in a fast-paced hospitality environment, with attention to detail and a service-oriented mindset.

Prior experience in customer-facing roles, preferably in hospitality, real estate, or service industries.

Basic computer proficiency and familiarity with CRM or ticketing tools; willingness to learn current systems.

Minimum of a high school diploma; a degree in hospitality, business, or related field is preferred.

📌 Customer Support Executive (Bengaluru)
🏢 ANI Living Spaces Private
📍 Bengaluru