- 2-4 Yrs Exp in US Voice BPO ***
- Handle Inbound Calls From US Client
- Provide Accurate Resolution
- Maintain Call Quality and C-SAT Score
- Update Records & Follow SOP .
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Required Candidate profile 3+ Yrs Exp in US INBOUND VOICE Process
Excellent Spoken English - REQ
Must have Personal Laptop + Wi-Fi
6 days working
Rotational W/off
Permanent WFH
WhatsApp CV: (phone hidden)
Perks and perks
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Permanent WFH - Work from anywhere in India!!
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📌 Customer Support - BPO - US Voice Process - Night Shift - WFH (Kolkata)
🏢 31west Global Services
📍 Kolkata
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