Customer Service Specialist (Alibag)

Customer Service Specialist (Alibag)

31 Jul
|
Aarvi Encon
|
Alibag

31 Jul

Aarvi Encon

Alibag

Job DescriptionPosition- Customer service specialist

NCustomer Success, Service& Operations, O2C lifecycle and processes

NInternational shipping documents

NImport and export terms (Incoterms)

NExport/import payment mechanisms

NLetter of Credit (LC)

nOrder entry and order fulfillment processes

NExpericnce: 4+ years, Shifts: APAC shift – 4.30 AM / 5.30 AM to 2 PM / 3.30 PM (CAB - Pickup)

NEMEA shift - 11.30 AM / 12 NOON to 8.30 PM / 9.30 AM (CAB - Drop)

NNorth America & Latin America shift - 4.30 PM 5.30 PM to 1.30 AM / 2 AM (Cab & Meal provided)1. Experience in SAP

N2. Added advantage of experience in CRM

N3. Must Have Skills: Order Handling (OTC)

N4. Shifts-Versatile to anyTime zone

N5. SAP knowledge, Vlook up,OTC / O2C knowledge, CSR, Letter of Credit, SAP Skills, Sea/Air order handling, Any industry. Sea or air cargo

N6. Order fulfillment process

NSkills- OTC, SAP, Import-export documentation

NShare your profile on [email protected]

📌 Customer Service Specialist (Alibag)
🏢 Aarvi Encon
📍 Alibag

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