Customer Service Representative (Gurugram)

Customer Service Representative (Gurugram)

31 Jul
|
WNS Assistance
|
Gurugram

31 Jul

WNS Assistance

Gurugram

Job Overview

- Role: Customer Support & Upselling Executive (International Voice Process)
- Location: Gurgaon (Work from Office)
- Working Days: 5 Days Working (Rotational week off)
- Shift: US Shifts
- Eligibility: Freshers & Experienced Candidates

Key Responsibilities

- Handle inbound/outbound international customer calls with high professionalism.
- Address customer queries effectively and ensure high customer satisfaction.
- Identify sales opportunities and perform upselling on relevant products or services.
- Maintain explicit and accurate conversation records.

Requirements

- Communication: Excellent verbal and written English communication skills.
- Joining:Immediate Joiners preferred.
- Work Mode: 100% Work from Office (Gurgaon).
- Skills: Strong convincing/negotiation skills for upselling, active listening, and problem-solving abilities.

What We Offer

- Competitive salary package + Uncapped Performance/Sales Incentives.
- 5-day working with rotational shifts.
- Transport facility Cab allowance (as per company policy).
- Great learning environment and quick career growth opportunities.

Email ID- [Confidential Information]

Phone Number- (phone hidden)

📌 Customer Service Representative (Gurugram)
🏢 WNS Assistance
📍 Gurugram

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: customer service representative (gurugram) / gurugram

Subscribe to this job alert:

Get the latest job offers by email for: customer service representative (gurugram) / gurugram