31 Jul
|
The Hird
|
Secunderabad
31 Jul
The Hird
Secunderabad
Job DescriptionHiring for Customer Support Executive :
NDesired candidate profil
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- eExperience in handling customer issues, escalation calls, case management, and coordinating with cross-functional team
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- sExcellent verbal and written communication skills in English with solid comprehension abilitie
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- sGood working knowledgeof computers, including proficiency in MS Office applications, web-based tools, email systems, and data entry activitie
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- sAbility to analyze information accurately and maintain attention to detai
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- lWillingness to work ina 24x7 environmen
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- tOpen to working from the offic
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n Job Descripti
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- onResponsible forcalling insurance companies in the US to analyze claim status and follow up on outstanding Accounts Receivable (A
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- R)Capable of identifying, capturing, and documenting denial reasons accurate
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- lyUpdate claim status, notes, and actions in the respective systems and databas
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- esCoordinate with internal teams to resolve claim-related issues and ensure timely closu
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- reMeet productivity, quality, and compliance targets as defined by the proce
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- ssMaintain confidentiality and always adhere to client and organizational policie
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s.
📌 Customer Service Representative (Secunderabad)
🏢 The Hird
📍 Secunderabad