Customer Support Executive - Voice | Teleperformance Mohali ? Hiring for E-Commerce Returns Process | Teleperformance Mohali

Teleperformance is expanding its customer support team and is looking for energetic, detail-oriented, and customer-centric professionals for the E-Commerce Returns Process at our Mohali site.

If you enjoy problem-solving and helping customers with post-purchase concerns, this role is perfect for you. ? Location - Mohali, Punjab ? Designation - Returns Process Executive ? Shift Details

6 Days Working

Rotational Shifts

Rotational Weekly Offs ? Salary Package

CTC : ₹19,000 ? Candidate Profile

Graduate or Undergraduate

Freshers and experienced candidates can apply

Solid verbal and written communication skills

Customer-focused attitude

Basic computer and typing proficiency

Flexible to work in rotational schedules ? Job Responsibilities

Assist customers with return, refund, replacement, and exchange requests.

Investigate and resolve customer concerns related to product returns.

Coordinate with internal teams to ensure timely issue resolution.





Update customer interactions accurately in the system.

Adhere to quality and compliance standards.

Deliver an exceptional customer experience during every interaction. ? Selection Process

Candidates will undergo

AMCAT Assessment

VETI Assessment

Typing Assessment - 25 WPM 90% Accuracy

? ? Hiring Mix

80% Freshers

20% Experienced Candidates

Graduate & Undergraduate Both are eligible Benefits of Joining Teleperformance

⭐ Stable career with a leading global CX company

⭐ Professional training and development

⭐ Exposure to international customer service operations

⭐ Employee engagement and recognition programs

⭐ Growth opportunities across multiple business verticals ? Apply now and become part of a globally recognized organization that values talent, learning, and customer excellence. #TeleperformanceHiring #ReturnsProcess #MohaliHiring #CustomerServiceJobs #FreshersJobs #BPOCareer #HiringAlert #TeleperformanceIndia

📌 Customer Service Representative (India)
🏢 TP
📍 India