Qualifications This is an excellent opportunity for individuals looking to gain experience in Customer service and sales. No previous experience is required—we provide full training and ongoing support. Robust communication and interpersonal skills Responsibilities Provide exceptional customer service and support Assist customers by answering questions and providing product information Build and maintain positive customer relationships Support sales and customer acquisition initiatives Represent our service in a professional manner Work closely with team members to achieve daily and weekly goals Participate in ongoing training and professional development sessions Key Responsibilities Customer Support: Answer inquiries, troubleshoot problems, and process orders via phone, email, chat, or in-person.
Issue Resolution: Actively listen to customer concerns, provide empathetic solutions, and escalate complex issues to management.
Record Keeping: Update customer accounts, log calls, and input feedback into the company’s Customer Relationship Management (CRM) software and companies docs Part time or full time Hybird and remote options Location- Inwood NY Salary -TDB Email resumes to [email protected]