Job DescriptionCustomer Support Executive – US Healthcare (Inbound Voice)

N- Location

nSalt Lake, Sector V, Kolkata (On-site with complimentary cab drop service)

NShift & Schedule

n- Night Shift aligned with U.S. time zones

N- Days Off: Fixed weekends – Saturday & Sunday

N- Rotation: Monday to Friday workweek

NAbout the Role

nAsa part of our US healthcare support team, you will:

N- Handle inbound voice calls from U.S. Healthcare service/customers—no sales, no targets.

N- Resolve queries professionally and accurately, ensuring timely issue resolution.

N- Listen actively, empathize, and provide explicit, personalized support.

NRequirements

n- Strong communication skills in English (verbal & written), preferably US accent-neutral.

N- Minimum 12th pass;





graduation or diploma is a plus.

N- Comfortable working night shifts in U.S. time zones.

N- Preferred: Fresher/Prior experienced, All are welcome.

NCompensation & Benefits

N- In-hand Salary: ₹15,000–₹19,000 per month

N- Travel Allowance + Subsidized Meals

N- Free Cab Drop after night shift

N- Attendance Bonus: ₹1,000 per month

N- Annual Performance Bonus: Up to ₹15,000

N- PF & ESI coverage

nHow to Apply

NInterested candidates areencouraged to apply immediately:

NCall or WhatsApp: HR Neha 85850 00134

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