We are looking for a highly skilled and experienced Customer Service Executive to join our team in Banswara. The ideal candidate will have 2 to 7 years of experience in customer service, preferably in the finance industry.
Roles and Responsibility
- Handle customer inquiries and resolve issues professionally.
- Provide excellent customer service and ensure satisfaction.
- Respond to customer complaints and concerns promptly.
- Collaborate with internal teams to resolve complex issues.
- Maintain accurate records of customer interactions and transactions.
- Identify opportunities to upsell and cross-sell products or services.
Job Requirements
- Minimum 2 years of experience in customer service, preferably in the finance industry.
- Strong communication and interpersonal skills.
- Ability to work in a quick-paced environment and handle multiple tasks simultaneously.
- Excellent problem-solving and analytical skills.
- Strong attention to detail and ability to maintain accurate records.
- Experience with sales and marketing principles is an added advantage.
About Company
Tata Capital Ltd is a leading financial institution providing motor finance solutions to its customers. We are committed to delivering exceptional customer service and building long-term relationships with our clients.
CreateJd
📌 Customer Service Executive - UCV Finance - Sales (Banswara)
🏢 Tata Capital
📍 Banswara
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.