Customer Service Executive (Konena Agrahara)

Customer Service Executive (Konena Agrahara)

31 Jul
|
ACTIVE FREIGHT LOGISTICS
|
Konena Agrahara

31 Jul

ACTIVE FREIGHT LOGISTICS

Konena Agrahara

Job Summary

Active Freight Logistics Pvt. Ltd. is seeking a proactive and detail-oriented International Freight Forwarding Executive to support Air and Sea Import/Export operations. The candidate will be responsible for shipment coordination, documentation, customer communication, and ensuring smooth movement of international cargo from origin to destination.

Key Responsibilities

- Coordinate international Air Freight and Ocean Freight shipments.

- Handle Import and Export shipment operations from booking to final delivery.

- Liaise with overseas agents, shipping lines, airlines, customs brokers, transporters, and customers.

- Prepare, verify, and maintain shipment documentation including: Commercial Invoice, Packing List, Air Waybill (AWB), Bill of Lading (BL), Delivery Orders, Shipping Instructions, Arrival Notices

- Track shipments and provide regular status updates to customers.

- Ensure timely execution of shipments and resolve operational issues.

- Coordinate customs clearance activities with CHA partners.

- Assist in freight rate inquiries, quotations, and customer service activities.

- Maintain shipment records and operational reports.

- Ensure compliance with international shipping regulations and company procedures.

Qualifications

- Bachelor's Degree in Commerce, Business Administration, Logistics, Supply Chain Management, International Business, or a related field.

- 3 months–1 years of experience in International Freight Forwarding, Logistics, Shipping, or Supply Chain Operations.

Required Skills





- Good communication skills in English (written and verbal).

- Basic understanding of Import &
- Export processes.

- Knowledge of Air Freight and Sea Freight operations.

- Familiarity with international shipping documents.

- Solid coordination and follow-up skills.

- Proficiency in MS Excel, Word, and Outlook.

- Ability to work under deadlines and manage multiple shipments.

Preferred Knowledge

- Incoterms (EXW, FOB, CIF, DDP, etc.)

- International Trade &
- Logistics

- Freight Forwarding Operations

- Customer Service and Shipment Coordination

Compensation &

- Benefits

- Salary: As per company standards and experience.

- PF &
- ESI benefits after successful completion of probation period as per company policy.

- Career growth opportunities in the international logistics and freight forwarding industry.

Working Hours

- Monday to Saturday

- Day Shift

- Work Location: Bengaluru

Preferred Candidates

- Candidates residing in Bengaluru are preferred.

- Immediate joiners are highly preferred.

- Freshers with freight forwarding internship or relevant training are encouraged to apply.

Pay: ₹16,000.00 - ₹20,000.00 per month

Benefits

- Provident Fund

Application Question(s)

- Are you currently based in Bengaluru?

- Do you have any internship or work experience in Freight Forwarding or Logistics?

- How many years of experience do you have in Freight Forwarding or Logistics?

- What is your expected monthly salary (CTC)?

Work Location: In person

📌 Customer Service Executive (Konena Agrahara)
🏢 ACTIVE FREIGHT LOGISTICS
📍 Konena Agrahara

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