- Freshers or those with 1-2 years of experience, especially in call center operations, are welcome.
- Solid proficiency in using smartphones and computers and familiarity with internet/mobile applications, MS Excel, and MS Word.
- English proficiency equivalent to Versant Levels 3 and 4, and the ability to communicate effectively in both Hindi and English.
- Typing speed of at least 40 WPM with high accuracy. Written communication should align with CEFR Level B1 standards.
- Access to a laptop/desktop with a minimum internet speed of 5 MBPS, suitable for running CRM and contact center applications via Citrix Workspace needed in this customer service role.
📌 Customer Service Associate (Durgapur)
🏢 Fusion CX
📍 Durgapur
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