- Role & Responsibilities

- Proven experience as a Functional / Technical Consultant or similar with focus on Microsoft Dynamics 365 CRM implementation.
- Collaborate, manage, and lead meetings with Business users and stakeholders to ensure functional requirements are being met.
- Understand workflows, plug-ins, and entity modifications of Microsoft Dynamics
- Develop specifications for Dynamics enhancements and integrations to other business applications.
- Manage external technical resources and needed.
- Drive solutions on a technical and functional level that will deliver high quality results, meet business needs, and utilize the features and functions correctly and effectively.

What We Expect

Education: Graduate with preference in Computer Science.

Experience:



5-8 Years

Skills:

- Tech savvy with working knowledge of IT applications / software and databases
- Ability to diagnose and resolve basic technical issues.
- Excellent communication skills - Proficiency in English
- BSc/BA in IT, Computer Science or relevant field
- Knowledge of JavaScript/HTML/C#
- Positive to have Insurance domain experience.
- Certifications in Dynamics 365 Customer Engagement (e.G., Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate) are of added advantage.

📌 Customer Relationship Management Application (India)
🏢 Magma General Insurance
📍 India