Responsible for customer retention, satisfaction and service revenue through customer relationship management in the aftersales department. Retention & Revenue, Feedback & CSI, Data Management, Customer centric approach.
Required Candidate profile
Graduate with 1-3 years experience in Auto Aftersales.
Excellent communication skills..
Customer-centric approach with problem-solving ability
Target-driven and comfortable with KPIs.
Perks and perks
Performance based incentives.
📌 Customer Relationship Manager - After Sales || Mercedes-Benz (Ludhiana)
🏢 Joshi Auto Zone
📍 Ludhiana
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